89bd Support and media contacts here

Press, coverage, and urgent questions: 89bd Support responds quickly; many messages sent from Dhaka are seen within 1 business day, and general replies usually arrive within 24 hours.

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89bd Help Desk mobile screen

89bd Contact information at a glance

If someone needs to send a media note, first this short summary will help; the main contact, help center, and where to send any request are kept separately on the 89bd Contact page.

Press email

There is a separate inbox for media inquiries, interviews, and coverage notes; in complex cases, responses are provided in two steps

Response time

Usually replies within 24 hours; delays may occur on holidays, and that's also communicated in advance.

Dhaka-based

Bangladesh-based team works in local time, so morning and afternoon requests get faster replies

Help notes

If 23 questions are in the same message, the answers come organized; sending separate messages causes delays

89bd Support press contact

If the media team wants to reach out quickly, this block should be looked at first; 89bd Support, coverage requests, and public relations work are kept separate

Press desk For media notes, interviews, and quote requests
Email routing Messages go to the right team, so follow-ups are minimal
Limitations There is no live phone line, so written messages are better
Priority If a publication deadline is provided, the reply is organized

Many Bangladesh reporters ask about bKash or Nagad, especially regarding payments; still, the work of this page is mainly media contact, so it should stay in the help center rather than personal accounts

Media resource pack

One press kit is not always enough, so on the 89bd Contact page three types of resources are shown together, so the content team doesn't have to wander

89bd Press kit folder

Press kit

Logo, short description, and brand references kept together for quick writing

89bd Brand assets screen

Brand assets

Hi-res images, banners, and icon files are kept here; if you need old files, please let us know

89bd Executive bios document

Executive bios

Brief introductions of the team's key members are available; reading this before interviews makes questions easier to shape

How the media team works

No system is perfect, but clear messaging, proper routing, and short reply paths reduce unnecessary detours at 89bd Support

A

We sent a press note and received a reply within 1 day; the follow-up was clear

Arif, Dhaka

M

The wrong topic was corrected by the help center; there was no extra hassle

Meherun, Chattogram

S

Keeping the subject line short yields faster responses; it's so easy that you don't have to rewrite

Saif, Sylhet

Three steps to send a media request

A clear request moves quickly, so to go to 89bd Help, keep these 3 steps in mind to save time.

1. Write the subject

Press, coverage, or general assistance—write it first; a one-line headline makes the task much easier

2. Provide the correct

If the email or message destination is correct, turnaround is faster; if incorrect, the reply is slow, which is the only issue.

3. Add reference

Links, screenshots, or when provided at publication time, speed up the review; the media team can then give the correct answer immediately

From 89bd Contact to 89bd App, and then The blog's help articles You'll find many questions answered on their own; if login is required Log in, and if you're new Sign up

3 questions about media coverage

The questions here come up repeatedly, so short, direct answers have been kept, so that 89bd Support No more hesitation while searching

Where to send coverage requests?

Send press-related messages directly to the media contact address; if you have general account questions, Help center It would be better.

How long does it take to get a

Usually replies come within 24 hours; complex cases, weekends, or multiple files may take a little longer.

What details are helpful to include in the

Provide name, type of work, and relevant links; if there are Dhaka-related contexts, or mentions of bKash, Nagad, Rocket, include them as well.

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Alongside contact, there is sign-up and login in the 89bd App; if needed, do it first. 89bd Contact, then go directly to your account

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